Product information
Is Ezeeloader suitable for all types of motorcycles?
Is Ezeeloader suitable for all types of motorcycles?
Yes. Ezeeloader systems are designed to accommodate a wide range of motorcycles- from road bikes and cruisers to off-road and race machines. Our carriers are built to provide secure, stable, and effortless transport for bikes of various sizes and styles.
Can Ezeeloader handle larger touring bikes or heavy motorcycles?
Can Ezeeloader handle larger touring bikes or heavy motorcycles?
Absolutely. The Ezeeloader Classic is especially well-suited for touring and heavy bikes, thanks to its reinforced mild steel construction and precision engineering.
Is the Ezeeloader system compatible with off-road or motocross bikes?
Is the Ezeeloader system compatible with off-road or motocross bikes?
Yes. Both the Classic and Standard models are ideal for motocross, enduro, and off-road motorcycles, ensuring quick and secure loading even in rugged environments.
Where are Ezeeloader products made?
Where are Ezeeloader products made?
All Ezeeloader motorcycle carrier systems are proudly designed and manufactured in the South West of England.
What materials are used in the frames?
What materials are used in the frames?
Our frames are constructed from high-quality mild steel, chosen for its strength, durability, and reliability under heavy use.
Are the products tested for safety?
Are the products tested for safety?
Yes. Every Ezeeloader frame is engineered, inspected, and tested to meet strict quality and safety standards.
Ordering
Can I place an order if I live outside the UK?
Can I place an order if I live outside the UK?
Currently, you can only place an online order if you live in the UK. For all international orders, please contact us.
How can I place an order?
How can I place an order?
You can order directly through our website or by contacting our sales team. Simply select your product, add it to your basket, and proceed to checkout.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment methods such as PayPal.
Can I cancel or change my order?
Can I cancel or change my order?
If your order has not yet been dispatched, please contact us as soon as possible and we’ll do our best to assist.
Returns and Refunds
What is your returns policy?
What is your returns policy?
You may return unused and unopened items within 30 days of purchase for a full refund. Items must be in their original condition and packaging. For more information, please visit our Returns pages.
Who covers return shipping costs?
Who covers return shipping costs?
Customers are responsible for return shipping unless the item is faulty or delivered incorrectly.
How long will my refund take?
How long will my refund take?
Once the returned item has been inspected, refunds are processed within 5–7 working days.
What if my product is faulty?
What if my product is faulty?
All Ezeeloader products come with a 12-month manufacturer’s warranty covering defects in materials or workmanship. Please contact us with proof of purchase and photos of the issue, and our team will guide you through the process.
