Shopping online
We strive to ensure that our customers enjoy a secure online shopping experience. After you have finished your online selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.
We accept payment via debit or credit card, however we do not accept American Express. If you are ordering from overseas the transaction will be converted to your local currency.
When confirmation of your order is received this indicates that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Our products
The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computers display of the colours accurately reflects the colour of the products. Your products may vary slightly from those images.
All sizes, weights, capacities, dimensions and measurements indicated on our site are subject to a reasonable variation. All products shown on our site are subject to availability and we will inform you as soon as possible if the product you have ordered is not available.
Every effort is made to ensure that our prices and descriptions are accurate. If an error is found and the price or a product is incorrect, we will inform you as soon as possible and offer you the option of cancelling your order or reconfirming your order with the revised price or product.
Shipping and delivery
Orders placed online for UK delivery are usually delivered within 4 - 7 working days via Standard Delivery. For further shipping and delivery information, please visit our dedicated Delivery page.
Tax charges
All products purchased in the UK include VAT at 20%.
Credit card security
Our website runs on an ecommerce technology platform called Shopify. One of the main reasons we selected Shopify is because it is one of the largest and most trusted platforms of its kind, with hundreds of thousands of stores running on it.
Shopify and its trusted partners may have visibility of your data we hold on their systems. Shopify maintains some of the highest data protection practices in the industry and is GDPR and PCI DSS tier 1 compliant - some of the highest standards of data and credit card protection available.
We never see or store your credit card information - payments are handled directly on Shopify and our payment partner’s (such as PayPal) systems.
Technology and Data Protection Policies:
The following technologies may collect or process your data as part of our business activities. Your personal data will only be used for marketing purposes with your permission:
- Shopify - ecommerce platform: For information on how they they process data, please click here.
Statutory right to cancel
As a consumer you have a right to cancel the contract you made with us within 14 working days from the day you received the goods. In order for this to take place we will need to be informed in writing, either by email (shaun.spurrell@vectorfabrications.co.uk) or by letter to: Ezeeloader, Unit 10 Jubilee Park, Badgers Cross Lane, Somerton, Somerset TA11 7JF
The goods will need to be returned to us unused and in original purchase condition, before your purchase can be refunded. We will then issue you a refund of your purchase price, no later than thirty days after receiving your notice of cancellation.
Privacy Policy
Ezeeloader do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
For more information, please visit our Privacy Policy.
