EzeeLoader is strongly committed to protecting the privacy of users.
This statement explains how we collect and use the information which you give us. Our website does not collect any personal information about you, however, certain information that you provide helps us to monitor our web site service and provide you with the services that you are entitled to as a visitor to our website.
Please read this policy carefully, and any other documents referred to in this policy, to understand how we collect, use and store your personal information.
By providing us with your personal information, you consent to the collection and use of any information you provide in accordance with this privacy policy. We may update this policy from time to time without notice to you, so please check it regularly, particularly if you are sending personal information to us. If you have any questions please email us at shaun.spurrell@vectorfabrications.co.uk.
What information we collect
We collect information every time you interact with us. The type and quantity of information we collect and how we use it depends on why you are providing it. We may collect two kinds of information from our interactions with you:
- Non-personal information such as IP address (the location of the computer on the internet), pages visited and files downloaded from our website. This helps us statistically to determine our website traffic, e.g. how many people visit our web pages on a regular basis, which pages are most popular and which pages are not so popular and is used solely for monitoring purposes only. Any statistics gathered are used to develop and ultimately improve our service.
- Personal information such as name, telephone number and e-mail address. We collect this information only in connection with specific activities, such as purchasing our products or if you have requested a quote. The information is needed so that we can fulfil your request. You don’t have to disclose any of this information to browse our website, however, if you do choose to withhold requested information (which is at your discretion), please understand that we may not be able to provide you with all of the information you seek.
Usage of information
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We will use the information you provide to:
- record any contact we have with you; and
- fulfil requests for our services;
- respond to your enquiries;
- process your orders; and
- provide aftersales service.
Who we share your data with
We do not sell or share personal details to third parties for the purposes of marketing. In other cases we will not disclose any of your personal data except in accordance with this policy, or when we have your permission, or under special circumstances, such as when we believe in good faith that the law requires it or to protect the rights, property and safety of EzeeLoader, or others. This includes disclosing your details if required to the police, regulatory bodies or legal advisors.
How we collect information
Our website runs on an ecommerce technology platform called Shopify. One of the main reasons we selected Shopify is because it is one of the largest and most trusted platforms of its kind, with hundreds of thousands of stores running on it. Shopify and its trusted partners may have visibility of your data we hold on their systems. Shopify maintains some of the highest data protection practices in the industry and is GDPR and PCI DSS tier 1 compliant - some of the highest standards of data and credit card protection available. We never see or store your credit card information - payments are handled directly on Shopify and our payment partner’s (such as PayPal) systems. For more information on their Privacy Policy, please visit shopify.com/legal/privacy.
How we keep your data safe
Your personal data is securely processed by our UK-based staff, with no third parties having access to it unless required by law. We take all necessary precautions to ensure the security and integrity of your personal data. Despite all of our precautions however, no data transmission over the internet can be guaranteed to be 100% secure. So, whilst we strive to protect your personal information, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention that you do so at your own risk.
Links
Our website may from time to time contain links to third party websites. If you follow a link to any of these websites, please note that these websites will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Relationship with Shopify
Our website is hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.
In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes.
To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.
Our use of cookies
Like many websites, EzeeLoader uses cookies in order to provide you with a more personalised web service. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Cookies can be used for a variety of purposes, such as providing personalised pages, however, we use them only to work out how many people visit our website. The cookies we use do not allow us to identify you personally.
If you do not wish to accept cookies you are able to decline them by altering the settings in your browser. All browsers are different but the ‘Help’ section of your browser should explain what you need to do. You can access your browser’s help section by pressing the ‘F1’ key while browsing.
If you do choose to block all cookies (including essential cookies) using your browser’s settings, you may not be able to access all or parts of our site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Changes to this policy
We may amend or update this policy at any time to take account of any changes to data protection law or other legislation. When further updates to the policy are made they will be posted on this page, but rest assured we won’t ever make any other changes to the way we use your data without asking you first.
Your acceptance of these rights
By using our site you consent to the collection and use of information by EzeeLoader in accordance with our Privacy Policy. If you do not agree to this Policy, please do not use our website.
Further information
Any information submitted via our website is treated in accordance with the Data Protection Act 1998. To find out more about your entitlements under this legislation, visit the Information Commissioner’s website: ico.org.uk.
If you have any specific questions about how EzeeLoader processes your data which are not answered here, or you would like to make a complaint about how we have managed your data, then please either write to us using the details below:
Unit 10 Jubilee Park
Badgers Cross Lane
Somerton
Somerset TA11 7JF
Last updated: December 2024
