At Ezeeloader, we take pride in the quality and durability of our UK-manufactured motorcycle carrier systems. Your satisfaction is our priority, and we aim to provide a smooth and transparent experience should you ever need to return a product or make a warranty claim.
Warranty
- All Ezeeloader products are covered by a 12-month manufacturer’s warranty from the date of purchase.
- The warranty covers manufacturing defects and faults in materials or workmanship under normal use.
- It does not cover damage caused by misuse, neglect, improper installation, modification, or general wear and tear.
- If you believe your product is faulty, please contact us with proof of purchase, a description of the issue, and photographs if possible.
Returns Policy
- You may return unused and unopened items within 30 days of purchase for a full refund.
- Products must be returned in their original condition and packaging.
- Customers are responsible for return shipping costs unless the item is faulty or incorrect.
- Once inspected, refunds will be processed within 5–7 working days.
How to return or make a claim
- Contact our customer service team at with your order details.
- Our team will provide return instructions or guide you through the warranty process.
- Package the item securely and return it to the address provided.
For further assistance, please reach out to our support team - we’re here to help keep your Ezeeloader experience smooth and worry-free.
